{"id":12423,"date":"2023-10-09T08:58:37","date_gmt":"2023-10-09T08:58:37","guid":{"rendered":"https:\/\/www.globalcompassioncoalition.org\/?p=12423"},"modified":"2026-07-15T22:02:38","modified_gmt":"2026-07-15T22:02:38","slug":"shaping-compassionate-culture-and-leadership-in-the-national-health-service-nhs-in-wales","status":"publish","type":"post","link":"https:\/\/www.globalcompassioncoalition.org\/sw\/shaping-compassionate-culture-and-leadership-in-the-national-health-service-nhs-in-wales\/","title":{"rendered":"Utamaduni wa huruma katika NHS ya Wales"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Wales au &#039;Cymru&#039; katika lugha ya Kiwelisi, ni mojawapo ya nchi zinazounda Uingereza. Ina idadi ya watu zaidi ya milioni tatu wanaoishi katika eneo la jumla la kilomita 21,218.<sup>2<\/sup> na zaidi ya kilomita 2,700 za ukanda wa pwani. Ni nchi nzuri yenye maeneo ya nyika, milima na maziwa na yenye utambulisho tajiri wa kitamaduni. Hapo awali ilikuwa na watu wa Celts na ilitekwa na Uingereza mnamo 1283. Ina bunge lake (Senedd) ambalo huwezesha mfumo wa utawala wa uundaji wa sera za ugatuzi, ikiwa ni pamoja na uwajibikaji wa uendeshaji wa Huduma ya Kitaifa ya Afya (NHS Wales).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mandharinyuma<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kama ilivyo katika nchi nyingi, NHS huko Wales inakabiliwa na shinikizo nyingi ikiwa ni pamoja na:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nafasi za kazi katika huduma za afya na kijamii na ushindani wa kimataifa kwa wafanyakazi<\/li>\n\n\n\n<li>Viwango vya juu vya msongo wa mawazo wa wafanyakazi visivyo endelevu<\/li>\n\n\n\n<li>Kupunguza nia ya kuacha kazi na kuhakikisha viwango vya juu vya wafanyakazi kubaki kazini<\/li>\n\n\n\n<li>Viwango vya juu vya mahitaji ya huduma vinavyozidishwa na ugumu wa huduma za afya, idadi ya watu wanaozeeka na ukosefu wa usawa katika afya na ustawi<\/li>\n\n\n\n<li>Haja ya kubadilisha mifumo na mifumo ya kukuza afya ya idadi ya watu kupitia matumizi ya vitendo vinavyotegemea ushahidi, kufanya kazi nje ya mipaka na mashirika yote na idadi ya watu wote ili kuunda mbinu za kinga ili kuhakikisha afya na ustawi wa idadi ya watu.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Elimu na Uboreshaji wa Afya Wales (HEIW) ni chombo cha wafanyakazi wa kimkakati kwa NHS Wales. Ina jukumu la kuhakikisha Wales ni mahali pazuri pa kutoa mafunzo na kufanya kazi kwa wafanyakazi wa afya na huduma na kuongeza mchango wa taaluma na kazi zote.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Maono ya HEIW ni &quot;kuendeleza nguvu kazi yenye ujuzi na endelevu inayoboresha huduma na afya ya idadi ya watu&quot;. Zaidi ya watu 100,000 hufanya kazi katika NHS huko Wales na ni muhimu katika kujenga mfumo endelevu wa afya na huduma unaokidhi mahitaji ya idadi ya watu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mbinu<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HEIW ina malengo matatu ya kimkakati, ikiwa ni pamoja na kujitolea kukuza uongozi na tamaduni zenye huruma:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n<p>Kujenga Nguvu Kazi ya Baadaye: Kuandaa na kutekeleza mipango inayolinganisha mahitaji ya nguvu kazi ya siku zijazo na usambazaji.&nbsp;<\/p>\n<\/li>\n\n\n\n<li>\n<p>Kuendeleza Nguvu Kazi ya Sasa: Kubadilisha nguvu kazi ya leo ili kuchangia katika mifumo mipya ya huduma ambayo inaboresha ubora na usalama.<\/p>\n<\/li>\n\n\n\n<li>\n<p>Utamaduni na uongozi katika NHS Wales: Kuweka kanuni za uongozi zenye huruma ili kukuza tamaduni zinazounga mkono ujumuishaji, ustawi na ubora.<\/p>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Na malengo kumi na moja<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Wekeza katika utoaji wa elimu na mafunzo ya ndani ili kukidhi mahitaji ya afya na huduma.<\/li>\n\n\n\n<li>Badilisha elimu na mafunzo ya taaluma mbalimbali ili kukidhi mahitaji ya baadaye.<\/li>\n\n\n\n<li>Kuendeleza, kuchapisha, na kutekeleza mipango ya kimkakati ya nguvu kazi katika maeneo ya kipaumbele.<\/li>\n\n\n\n<li>Kuboresha mvuto na ajira kwa ajili ya elimu, mafunzo na ajira.<\/li>\n\n\n\n<li>Kutengeneza suluhisho za nguvu kazi kwa Programu na Vipaumbele vya Kitaifa vya NHS.<\/li>\n\n\n\n<li>Buni na uendeleze rasilimali ili kusaidia mabadiliko ya nguvu kazi na huduma.<\/li>\n\n\n\n<li>Lenga ukuzaji wa ujuzi na uwezo ili kusaidia mabadiliko na wafanyakazi wa sasa wenye uthibitisho wa siku zijazo.<\/li>\n\n\n\n<li>Panua na sambaza fursa za uongozi zenye huruma na za pamoja kwa viongozi katika ngazi zote kote NHS Wales.<\/li>\n\n\n\n<li>Unda mifumo mbalimbali na ya kitaalamu ya viongozi wanaotarajiwa kwa NHS Wales.<\/li>\n\n\n\n<li>Ushawishi wa tamaduni zinazokuza uhifadhi, ustawi wa wafanyakazi, ushiriki ulioboreshwa na utendakazi mzuri wa pamoja ndani ya NHS Wales.<\/li>\n\n\n\n<li>Hakikisha usawa, utofauti na ushirikishwaji vimejikita katika yote wanayotoa.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">HEIW imejitolea kuhakikisha kwamba ifikapo mwaka 2030, viongozi wote katika mfumo wa afya na huduma za kijamii wataonyesha uongozi wa pamoja na wenye huruma. Msingi wa azma hii ni dira ya uongozi inayotoa mwongozo wa kuweka mwelekeo kwa viongozi ili kuhakikisha safari yenye mafanikio kuelekea kuwasilisha uongozi wenye huruma:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.globalcompassioncoalition.org\/wp-content\/uploads\/2023\/10\/CBC.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Ili kuwaongoza zaidi viongozi na kutoa maudhui ya kina kwa ajili ya mkakati wa uongozi na tamaduni zenye huruma, HEIW ilifanya mashauriano mapana ya mfumo ili kuunda seti ya misingi ya uongozi wenye huruma.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.globalcompassioncoalition.org\/wp-content\/uploads\/2023\/10\/Compassionate-Leadership-Principles.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mbinu kamili na jumuishi ya kukuza tamaduni zenye huruma<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ili kuandika huruma katika muundo wa kijenetiki wa mfumo wa afya na huduma za kijamii, HEIW ina mikakati, desturi na sera zinazoenea katika maeneo sita muhimu: uongozi wenye huruma, timu zenye huruma, tamaduni zenye huruma, miundo yenye huruma, sera na taratibu zenye huruma na mifumo yenye huruma. Hii imejumuisha vikao vya maendeleo ya bodi na viongozi wakuu katika kila shirika katika mfumo mzima wa afya na mawasilisho yanayorudiwa kwa wafanyakazi katika mfumo mzima wa afya na huduma nchini.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.globalcompassioncoalition.org\/wp-content\/uploads\/2023\/10\/compassion-culture.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lango linalotegemea wavuti<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">HEIW wameunda tovuti ili kusaidia kazi hiyo kwa kutumia lango la uongozi lenye ustadi wa hali ya juu na tajiri kwenye <a href=\"https:\/\/nhswalesleadershipportal.heiw.wales\/\">tovuti<\/a> inayoitwa Gwella (Kiwelsh kwa &#039;Uboreshaji&#039;). Lango hili lililoshinda tuzo nyingi limeandaa mamia ya mitandao, programu za elimu, mikutano na madarasa ya juu na hutoa rasilimali nyingi kwa wafanyakazi wa afya na huduma za kijamii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ahadi ya uongozi yenye huruma<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wafanyakazi na mashirika yote yanayounda huduma za afya na huduma za kijamii nchini Wales wanaalikwa kujitolea kwa ahadi ya uongozi wenye huruma. &#039;Kufikia tamaduni zenye huruma ni biashara na jukumu la kila mtu kwa hivyo lazima sote tuwe viongozi wenye huruma na wa pamoja. Tamaduni za pamoja na zenye huruma huundwa kupitia <a href=\"https:\/\/www.kingsfund.org.uk\/publications\/what-is-compassionate-leadership#:~:text=Compassionate%20leadership%20involves%20a%20focus,and%20do%20their%20best%20work\">uongozi wenye huruma<\/a> ambayo inahusisha kuzingatia mahusiano kupitia kuwasikiliza kwa makini, kuwaelewa, kuwahurumia na kuwasaidia watu wengine, kuwawezesha wale tunaowaongoza kuhisi wanathaminiwa, kuheshimiwa na kutunzwa, ili waweze kufikia uwezo wao kamili na kufanya kazi yao bora.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ahadi ya Uongozi wa Huruma inawapa mashirika na watu binafsi jukumu la kuunda maeneo ya kazi yenye huruma na ujumuishaji ya NHS Wales kwa kuingiza kila Kanuni za Uongozi wa Huruma. Wale wanaosaini wanajitolea: kuendeleza na kuiga uongozi wa huruma na Kuunda tamaduni za huruma na za pamoja ndani ya timu na mashirika yao kwa kuingiza Kanuni za Uongozi wa Huruma kwa ajili ya afya na huduma za kijamii nchini Wales. Ahadi hiyo inategemea ahadi na inapitiwa kila baada ya miaka 2.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wewe au shirika lako mnaweza kujiandikisha kwa ahadi <a href=\"https:\/\/nhswalesleadershipportal.heiw.wales\/pledge\">hapa<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Athari kwa matokeo ya kiafya<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mkusanyiko wa data kutoka kwa mifumo ya afya na huduma kote Uingereza (kwa kuzingatia utafiti mkubwa zaidi wa kila mwaka wa wafanyakazi duniani kote) unaonyesha kwamba uongozi na tamaduni zenye huruma zinapokosekana kuna viwango vya juu zaidi vya ukosefu wa wagonjwa wa wafanyakazi, mabadiliko ya wafanyakazi na msongo wa mawazo. Hii huharibu afya na ustawi wa wafanyakazi, ubora wa huduma, tija na matokeo ya wagonjwa. Data inaonyesha kwamba uongozi wenye huruma unahusishwa na viwango vya juu vya ushiriki wa wafanyakazi, kuridhika kwa wagonjwa, uhifadhi wa wafanyakazi, ubora wa huduma, matumizi bora ya rasilimali na viwango vya chini vya vifo vya wagonjwa vinavyoweza kuepukwa. Ushahidi wa matokeo haya unaweza kupatikana kwenye <a href=\"https:\/\/www.nhsemployers.org\/-\/media\/Employers\/Publications\/Research-report-Staff-experience-and-patient-outcomes.pdf\">Tovuti ya Waajiri wa NHS<\/a>, kwenye <a href=\"https:\/\/www.england.nhs.uk\/publication\/links-between-nhs-staff-experience-and-patient-satisfaction-analysis-of-surveys-from-2014-and-2015\/\">Tovuti ya NHS Uingereza<\/a>, na katika<a href=\"https:\/\/pubmed.ncbi.nlm.nih.gov\/35105577\/\"> makala haya<\/a> na Thomas West na <a href=\"https:\/\/swirlingleafpress.com\/compassionate-leadership\/\">kitabu hiki<\/a> na Michael West.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Athari kwa wale wanaotoa huduma<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pale ambapo wafanyakazi kwa ujumla huripoti viwango vya chini vya uongozi wenye huruma katika afya na huduma za kijamii, wafanyakazi huripoti viwango vya juu vya msongo wa mawazo na kazi nyingi kupita kiasi, wagonjwa wana uwezekano mdogo wa kuripoti kutendewa kwa huruma, utunzaji na heshima; ubora wa huduma na matumizi ya rasilimali ni kazi kubwa; uhifadhi wa wafanyakazi ni mdogo na vifo vya wagonjwa vinavyoweza kuepukwa ni vya juu zaidi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mambo muhimu ya kujifunza <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kazi yenye kutia moyo na nguvu nchini Wales ni matokeo ya watu wengi kuwa na ujasiri wa kujitolea kwa maono imara na chanya kwa ajili ya mustakabali wenye huruma na ujasiri wa kuufuatilia. Imehitaji uongozi imara, jasiri na wenye huruma kutoka kwa viongozi wa HEIW hadi viongozi rasmi na wasio rasmi katika mfumo mzima wa afya na utunzaji wa taifa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mkakati huu umehusisha mashauriano mapana na ushirikishwaji wa wafanyakazi, wagonjwa, jamii na familia. Pia umehitaji mashauriano ya ujasiri na viongozi wakuu, wanasiasa, watumishi wa umma, wafanyakazi wanaofanya kazi katika mashirika ya umma, vyama vya wafanyakazi na vyombo vya habari ili kushirikisha na kupata uungwaji mkono wa wale wote wanaoweza kushawishi mabadiliko.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Muhimu zaidi ni kwamba mbinu hii inahusisha maeneo yote ya shughuli (utamaduni, uongozi, michakato ya usimamizi wa watu, kufanya kazi kwa pamoja, kuajiri) badala ya kuzingatia eneo moja tu la mfumo. Mbinu hii ya ujasiri, thabiti, jumuishi, na pana inalenga kuandika upya muundo wa kijenetiki wa mfumo mzima wa afya na utunzaji wa kitaifa.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ni mbinu endelevu, ambayo mwanzoni imejitolea kwa mkakati wa miaka kumi ili kuhakikisha uongozi wenye huruma katika huduma zote za afya na kijamii. Kudumisha mkakati huu kumehitaji ujasiri kutoka kwa viongozi wakuu, ambao vinginevyo wangeweza kupuuzwa na madai (kwa mfano) ya viongozi wa kisiasa ya kuzingatia kwa muda mfupi maeneo mengine au kishawishi cha kupotoshwa na mpango mpya au wazo la kuvutia.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hatimaye, msingi wa ushahidi wa mbinu hii umekuwa muhimu katika kuhakikisha kuenea na kukubalika kwake katika mfumo unaolenga kutumia utafiti ili kuimarisha mbinu za kukuza afya na ustawi wa taifa. &nbsp;&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Jinsi huruma inavyoingizwa katika huduma ya afya ya Wales.<\/p>","protected":false},"author":872,"featured_media":12425,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_wp_convertkit_post_meta":{"form":"-1","landing_page":"0","tag":"0","restrict_content":"0"},"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"footnotes":""},"categories":[282,284],"tags":[119],"class_list":["post-12423","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-healthcare","tag-healthcare"],"acf":[],"yoast_head":"<!-- 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